Last updated 8 November 2026
Sky Courier has no accounts, advertising or in-game analytics. Game progress and settings are saved on the device or browser you use.
1. Who looks after Sky Courier
Sky Courier: Drone Delivery, the Sky Courier browser game and this website are provided by Neu Software LLC, a company registered in Delaware, United States. Contact us at support@neu.so about this policy or your data.
2. What the game saves
The game stores stage progress, unlocked cities, stars, scores, recent runs, the steering hint and flight settings locally. The mobile apps also keep a local backup of a previous save to help recover interrupted writes.
This information is not uploaded to a Sky Courier server. We do not operate a cloud-save account, shared leaderboard or multiplayer service. Different devices and browsers have separate saves.
3. Information we receive
- Support messages. If you email us, we receive your email address, message and any information or attachments you choose to send. We use these to answer your request and resolve the issue.
- Website connections. When this website is hosted, its provider may process technical connection information, such as an IP address, browser type, requested page and request time, to deliver and protect the website.
- Beta feedback. If you use TestFlight or another store testing service, that platform may share testing activity, device information, feedback or crash reports with us under its own terms and privacy settings.
We do not add support contacts to a marketing list, sell personal information or use it for targeted advertising.
4. Cookies, permissions and other services
The marketing pages have no advertising cookies or analytics SDKs. The browser game uses your browser’s local storage for progress; it does not need a login. Artwork, fonts, music and game code are served with the site.
The mobile game does not request camera, microphone, contacts or location access. Its game and audio run offline. Your device may include app data in system backups according to your settings.
Apple and Google process store downloads, testing and diagnostics under their own policies. Following a store or email link takes you to that service. See Apple’s privacy policy and Google’s privacy policy.
5. How long information stays
Local game information remains until you clear it, delete the app or your browser/device removes it. System backups are managed by you and the backup provider. We retain support correspondence while needed to address the request and meet applicable legal obligations; you can ask us to remove it.
When we process support information, we do so to respond to your request, maintain the game and meet legal obligations. Hosting and email providers process information needed to deliver those services.
6. Your choices and rights
You can remove saved progress at any time using the steps on Delete your data. There is no Sky Courier account to close.
Depending on where you live, you may have rights to access, correct, delete or receive a copy of personal information we hold, object to certain processing, or complain to your local data-protection authority. Email us to exercise these rights. We cannot retrieve local saves from your device.
7. Children and policy changes
The game can be played without providing personal information. If a child has sent us personal information through a support message, a parent or guardian can contact us to request its removal.
We will update this page if our data practices change and revise the date above. If future features introduce accounts or online data collection, we will explain those practices before you use them.