Last updated 8 November 2026
Sky Courier has no player accounts to delete. Saved game data lives on your device. You can remove it yourself, and contact support about messages you’ve sent us.
What gets removed?
A reset removes that installation’s unlocked cities and stages, stars, scores, recent runs, flight settings, steering-hint status and local save backup. Your progress cannot be recovered from Sky Courier’s servers because we do not store it there.
Reset your saved game
- Open Settings → General → iPhone Storage (or iPad Storage).
- Choose Sky Courier from the list of apps.
- Tap Delete App and confirm. This removes the app and its locally stored game data.
- Reinstall the game when you want a fresh start. Check your device’s backup settings if you do not want old app data restored.
Device and cloud backups
Apple, Google or your device manufacturer may keep app data in system backups according to your settings. We do not control those copies. To remove them or prevent old progress returning, review your device’s backup settings as well.
Support messages or other personal information
If you emailed us or shared information while testing, you can ask for its deletion by emailing support@neu.so with the subject “Sky Courier — data deletion request”. Tell us what information you want removed and, if relevant, the email address you previously contacted us from.
We will respond and explain the action taken, or any information we need to retain to meet a legal obligation. There is no need to send a password, identification document or your device’s full backup.